These following pages briefs you on our policies and procedures for the collection, usage and disclosure of your information when you use our Service as well as informs you about your privacy rights.
By uploading this Privacy Policy on our company’s website, we shall reckon that our visitors or clients have already been duly notified beforehand.
We use your data to provide and improve our Service. By utilizing our Service, you agree and consent to the collection, processing and usage of your information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions hold the same meaning regardless of whether they appear in singular or plural terms.
Definitions
For the purposes of this Privacy Policy:
Account – Account means a unique account created for users to access our Service.
Affiliate – Affiliate means an entity that controls or is controlled by a party, where it defines ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company – Company (referred to as either “the Company”, “we”, “us”, or “our” in this policy) refers to Pro Tech Fleet Management (M) Sdn. Bhd.
Cookies – Cookies refers to small files stored on user’s device, e.g.: computer, mobile device or any other device by a website, containing details of user’s browsing history present on the website.
Device – Device means any device that can access our Service, e.g.: a computer, a mobile phone or even a digital tablet.
PDPA – PDPA refers to the Personal Data Protection Act 2010 and its amendments.
Personal Data – Personal Data defines any information that relates to an identified or identifiable individual.
Data Processors (or Service Providers) – Data Processors or Service Providers means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by Pro Tech Fleet Management (M) Sdn. Bhd. to facilitate and provide our Service on behalf of the Company. It is also used to perform services related to assist the Company in analysing how our Services are being used. We may use the services of various Service Providers in order to process user’s data more effectively.
Service – Service refers to provision of any services for which users have engaged us and access to our Website (protechfleetmanagement.com).
Usage Data – Usage Data is the data collected automatically either by utilising our Service or from the Service infrastructure itself, e.g.: timespan of the page visited.
Collecting and Using Your Personal Data
We gather various types of information for certain purposes to improve our Services to users.
Types of Data Collected
Personal Data
While accessing our Service, we may ask users to provide us with certain personally identifiable information that can be utilised to contact or identify users. Personal identifiable information may include, e-mail address, first name and last name, phone number and Usage Data.
Usage Data
Usage Data is collected automatically when using our Service.
Usage Data may include information such as user’s device Internet Protocol address (IP address), browsing history and other diagnostic data.
When users access our Website through any device, certain information are collected automatically, such as type of device being used, device’s unique ID, IP address of device, device operating system, type of browser users use, unique device identifiers and other diagnostic data.
We may also collect information that user’s browser sends whenever users use our Website.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track the activity on our Website and store several information. Tracking technologies such as beacons, tags, and scripts are utilised to collect and track information that helps improve the analysis of our Website.
Users are allowed to refuse all Cookies or to indicate when a Cookie is being sent. However, please take note, if users do not accept Cookies, they may not be able to access certain parts of our Service.
Usage of User’s Personal Data
The Company may use, and process User’s Personal Data based on the objectives described as below:
- To maintain our Service: whereby to monitor the usage of our Service.
- To manage user’s account: to manage user’s registration for the Service. The Personal Data users provide shall grant them access to different functionalities of the Service that are available as a registered user.
- To contact/communicate with users: To contact/communicate with users by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To manage and respond to user’s requests and inquiries: To attend and manage user’s requests as well as, to respond to their inquiries.
- To comply with any legal or regulatory requirements.
- For all other purposes incidental and associated with any of the above.
Disclosure of Your Personal Data
We may disclose user’s personal information to the parties below and in doing so, we will comply with all applicable laws, regulations and industrial standards:
- Service Providers: We may share user’s personal information with Service Providers to monitor and analyse the use of our Service and/or to contact users.
- “Pro Tech Affiliates”: We may share your information with Pro Tech Affiliates, in which, we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company, and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
- Our Business Partners: We may share user’s information with our business partners to offer users certain products, services or promotions.
- Statutory bodies, Regulatory bodies and Governmental authorities: We might disclose user’s Personal Data to any statutory/regulatory bodies or governmental authorities as permitted or required by law, authorized by any order of court to meet obligations imposed. Under certain circumstances, the Company may be required to disclose User’s Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). The Company may disclose User’s Personal Data if it is required to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, to protect the personal safety of users of the Service or the public and protect the Company against any legal liability.
- Other parties authorized by users.
Retention of User’s Personal Data
Pro Tech will retain User’s Personal Data only for as long as it is necessary for the purposes set out in this Privacy Policy. We will retain and use User’s Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Pro Tech will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is required to strengthen the security or to improve the functionality of Our Service, or when we are legally obligated to retain this data for longer time periods.
Transfer of User’s Personal Data
User’s information, including Personal Data, is processed at the Pro Tech’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of user’s state, province, country or other governmental jurisdiction where the data protection laws may differ than those from user’s jurisdiction.
Please note that your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Security of your Personal Data
We will take all steps reasonably necessary to ensure that User’s data is treated securely and in accordance with this Privacy Policy and no transfer of User’s Personal Data will take place to an organization or another country unless there are adequate controls in place including the security of User’s data and other personal information.
The security of User’s Personal Data is important to us, but please do remember that no method of transmission over the Internet, or method of electronic storage is 100% secured. While we strive to use commercially acceptable means to protect User’s Personal Data, We cannot guarantee its absolute security.
Detailed information on the Processing of your Personal Data
Service Providers have access to User’s Personal Data only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service providers to monitor and analyse the use of our Website, including but not limited to the following:
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffics. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
Users can opt-out of having made their activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Request to Access and Enquiries
The Company undertakes to respect the confidentiality of User’s Personal Data. This also guarantees users can exercise their rights under PDPA.
- Request access to User’s Personal Data. User’s have the right to access, update or delete the information we have of them. User’s shall, upon written request, be granted access to all Personal Data held or stored or processed by us. To avoid confusion, “access” for the purposes of this provision shall mean notification of such Personal Data of theirs that is processed by or on behalf of us and to have a copy of such Personal Data communicated or conveyed to them in an intelligible form of our choice.
- Request correction of the Personal Data that we hold about users. Users have the right to have any incomplete or inaccurate information we hold about them corrected.
- Limit the processing of User’s Personal Data. Users have the right to limit our processing of User’s Personal Data to a certain extent. Users also have the right to object where we are processing User’s Personal Data for direct marketing purposes.
- Withdraw User’s consent. Users have the right to withdraw thier consent to us in processing and using their Personal Data. However please be reminded that if users withdraw their consent, we may not be able to provide them with access to certain specific functionalities of the Service and communicate effectively with them. Users may exercise their rights of access, rectification, limitation of processing and withdrawal of consent by contacting us. Please note that we may ask users to verify their identity before responding to such requests. If users make a request, we will try our best to respond to them as soon as possible. Please note that we have the right to refuse user’s request to access and/or make any correction to their Personal Data to the extent permitted under the applicable law.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If users click on a third-party link, they will be directed to that third party’s site. We strongly advise users to review the Privacy Policy of every site they visit. Please bear in mind that we have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Acceptance of this Policy
Users are given notice that the Service will only be made available to them upon their acceptance and express consent to the terms of this privacy policy, where such express acceptance and consent shall be evidenced by their usage of Our Services.
By so, indicating their acceptance of the terms of this privacy policy, users shall be deemed to have expressly consented to the processing of their Personal Data by us or any of our authorized agents, employees, partners and/or contractors for purposes as outlined. Users hereby agree and accept that by registering and/or continuing to use the Service, they authorize and consent to their Personal Data being processed by and where required, disclosed to third parties as identified by us for the purposes of providing the Service to them or any other purposes authorized by them. For the avoidance of doubt, users also hereby explicitly consent to us processing any sensitive personal data relevant to such purposes.
Please also note that user’s provision of their personal information to us is voluntary. However, limited information from users could render the Service or part of the Service unavailable to them and we might not be able to effectively communicate with users.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time by posting the new Privacy Policy on this page and update the “Last updated” date at the top of this Privacy Policy.
Users are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
For further inquiries about this Privacy Policy, users can contact us by details provided on our website: (protechfleetmanagement.com).